Create a Contact Filter

A contact filter is a set of contacts dynamically grouped to send messages or alerts to everyone in the filter at once.

A filter can be created from any contact detail field, such as name, record type, or delivery option. You can add your own filters by following the steps below.

To create a contact filter

  1. On the main menu, click Contacts. The Contacts page opens.

  2. Click the Filters tab then click Add Filter in the upper right. The New Filter page opens.

    New Filter page showing filter name and filter options fields.

  3. Enter the filter name then click Add to set up your filters.

    1. Select the filter from the first dropdown menu. This is the field type that you want to filter against, for example Delivery Options Type.

    2. Set whether the filter Matches, is Equal To, or Between the parameters you set in the following text box in the second dropdown menu.

    3. Enter the corresponding parameters in the text box.

    4. Select whether you want this filter to interact with another using the And or OR operator dropdown menu. This is only required if you are setting up more than one filter type.

      New Filter page showing filter criteria and conditions.

  4. When you have finished setting up your filter list, click Apply.

  5. Review the filtered list of contacts at the bottom of the screen.

    New Filter page showing applied filter and filtered contacts list.

  6. To further refine your list, click Add to set up additional filters, then click Apply again to review the updated list.

  7. When the filtered list shows the correct contacts, click Save.

Related Concepts

Critical Assets

Related Tasks

Manage Contact Filters