Search for Locations, Contacts, and Assets

You can use several search functions in the map tools for finding a single location, a route between two locations, the location of a contact or asset, or the route between two contacts or assets. You can also view your search history to quickly relocate locations, contacts, and assets from a previous search.

You can search between two locations by clicking the Search Directions tool, selecting Location, then entering the locations in the From and To fields.

Search Directions tool showing route between two locations.

You can search between any two contacts by clicking the Search Directions tool, selecting Contacts, then entering the contacts' names in the From and To fields.

If the contact's name does not populate as you begin to type, it may not be entered into the Contacts list. You need to add them into Contacts first before you can continue.

Search Directions tool showing route between selected locations.

You can search between any two assets by clicking the Search Directions tool, selecting Assets, then entering the assets' names into the From and To fields.

If the asset's name does not populate as you begin to type, it may not be entered into the Assets list. You need to add them into Assets first before you can continue.

Search Directions tool showing route between selected assets.

You can view all of your previous searches by clicking the Search Directions tool, then selecting the History tab. You can manually delete specific searches from the history by clicking the trash can button for the entry.

Search Directions tool showing search history list.

If you know the name of a contact or asset but not the location, use the Search For Contact/Asset tool to locate them on the map.

Search for Contact/Asset tool showing contact details on the map.

Click the Know More... link in the contact/asset pop-up to open the details pane for more information.

Contact Details panel showing contact information and address details.

If you have a partial location or you don't know where a location is (for example what state or country a city is located in) you can search directly for a location by clicking the Locations tool.

Locations tool showing search results for a specific location on the map.

You can find the locations of your contacts or assets in a specific area by using the draw tools to draw shapes on the map. There are two drawing shapes:

  • Polygon: Select the Polygon drawing tool then begin placing points on the map to create a polygon around a specific location. You will need to click multiple times to set the polygon vertices.

  • Circle: Select the Circle drawing tool then draw a circle around a location on the map.

When you have created your shape, click anywhere within it to open the fetch options. Contacts populates the map with all contacts in the selected area, while SOS Members only shows those in the selected area that are affected by an emergency incident.

Drawn area on the map showing fetch options for Contacts and SOS Members.

If you uses the drawing tools to create search shapes on the map, you can clear the shapes by clicking the Eraser button.

Related Concepts

Visual Risk Intelligence

Use Map Tools